Sr. Consultant [Payments - BA]

Filtering Criteria – APPLICABLE FOR ALL

• Industry: BFS – Must have
• Locations: Pune / Chennai / Bangalore / Gurgaon
• Designation Fitment – Consultant/ Senior Consultant
• Cards / Payments Experience – Must have
• Agile Experience – Must have
• Previous Exposure to Banking /Technology/ Software Industry – Must have
• Having MBA degree is a plus – Good to have
• Certifications – SAFe – Good to have
• Working closely with development teams – Must have
• Ability to manage a POD and deliver – Must have
• Keywords – Requirements Management, Stakeholder Relationship. Product Backlog, Prioritizing, Refinement, Product Development, Product Management, Product Owner, User Stories, Acceptance Criteria, Feature, Demo, Delivery Management, SQL, API, Cloud, QA Support, UAT support, Data Analysis, Business Analysis, System Analysis, Process Mapping, Process Flow

SECTION A: Generic BA/PO/PM Roles & Responsibilities (MUST HAVE)

• Consult with client stakeholders to understand business drivers and translate them into functional and
  non-functional requirements
• You will work with / as Product Managers to evaluate the Product Roadmap to identify features for
  development and identify "definition of done" for each feature
• Lead robust, fast (through) inceptions (identify scope, value, solution) and Own prioritized actionable
  backlogs
• Manage scope and drive trade-off decisions in conjunction with internal/external stakeholders while
  balancing business requirements with technical requirements
• Elicit, capture, analyze and document business requirements, user stories, acceptance criteria and other
  technical documentation
• Work with the development team & provide walkthrough, resolve queries & communicate details in a
  timely manner
• Attend standups, requirement grooming meetings, estimation meetings, retrospectives and other key
  meetings for the scrum team
• Identify blockers that will impact timeline, scope, cost or other product variables and escalate to the
  appropriate stakeholders
• Build and maintain strong collaborative relationship with business and technology teams
• Knowledge of Agile tools like confluence, JIRA and agile methodology
• Proven ability to convert business understanding into process flows / user journeys / use case diagrams/
  screen mockup with appropriate tools
• Experience in leading stakeholder and team meetings with excellent communication skills (both verbal
  and written), negotiating and persuasive ability to arrive at agreeable approaches
• Willingness to keep learning & upskilling oneself with a flexible mindset to work in various sub-domains
  and perform variety of roles as per project requirement
• Experience and comfort for working with technology teams and understanding below tech stack – Cloud,
  Data Analysis/mapping/modelling/reporting, SQL/PLSQL, APIs, Microservices, AI & ML

SECTION B: Domain Knowledge: (MUST HAVE at least 2 from below bullet points)

• Experience in working on the entire Card Payments value chain i.e. Card Issuance, Merchant
  Acquiring, Online Acquisition, POS Implementation, Decisioning, Billing & Posting, Fraud & Dispute
  Management, Network Compliance & Regulation, Loyalty & Rewards, and Account Management &
  Services, Credit Card Program Launch & Card Program/portfolio Management, Charge & Lending
• Experience in Banking in following areas: Customer Acquisition & Onboarding, AML, KYC, CDD, Fraud
  Prevention, Disputes Management
• End to end understanding of the Payments lifecycle from Front to Mid to Back-office processing.,
  Payment Authorization, Clearing & Settlement
• Experience of working across geo specific High Value Payment types such as FedWire, CHIPS,
  BACS, Faster payments, SEPA, FedNow, Zelle, CHAPS
• Experience in Payments message types such as SWIFT, MT / MX, ISO20022 and proprietary
  messages

Section C: NICE TO HAVE Other Skillsets/Experience

• Customer Relationship Management: (NICE TO HAVE)
  • Build and maintain trusted relationships with client stakeholder(s)
  • Be seen as a “go to” resource that client wants to bring back for future engagements
• Knowledge Management: (NICE TO HAVE)
  • Assist in creating client and/ or practice related materials (deliverables, solutions, industry best
    practices, standards and other knowledge artifacts) to Cognizant’s knowledge management repository
• Thought Leadership:(NICE TO HAVE)
  • Independently research industry trends and support to shape innovative ideas and opinions for practice
    thought leaders
  • Actively contribute to research, development and authoring of consulting mindshare i.e. articles,
    whitepapers, and other collaterals via traditional and social media channels
• Business Development:(NICE TO HAVE)
  • Support RFI/RFP responses and other business development opportunities as needed
• Practice Development: (NICE TO HAVE)
  • Draw conclusions from market/industry trends and client experiences to support in the design and build
    of new go to market service offerings
  • Support service line development and case study support through the gathering of industry best
    practices
• People Management: (NICE TO HAVE)
  • Actively support recruitment for campus candidates through pre-placement discussions
  • Help to on-board and mentor junior associates; actively support their ongoing development; be known
    as a leader among peers
• Industry Awareness (NICE TO HAVE)
  • Latest trends in industry, recent n upcoming regulations, How Technology is shaping industry,
    Own outlook on various topics related to domain

Interested candidates please shared your CVs to shyam.k@cognizant.com